Conflict Resolution Training

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‍Conflict in the workplace is inevitable but this doesn't mean it has to be so destructive that it impacts on employee wellbeing, performance and costs the organisation.

This transformative workshop explores the root causes of workplace conflict and it show how it can be resolved early. We will look at the role of managers and HR professionals in supporting staff; analyse tools and techniques to unpick some of the challenges and barriers to resolving conflict as well as arming you with key skills to use when engaging with parties.
This is a virtual course facilitated over 2 x ½ days (9:30-13:00 GMT)

Course overview
• Understand what conflict is, some of the signs and different responses to it
• Understand the physiological impact of conflict in the workplace
• Understand root causes of conflict, how to resolve early and reduce escalation
• Identify your management style and approach to conflict
• Explore why employees respond the way they do and how to influence win-win outcomes
• Understand neurochemicals and how they impact on conflict
• Understand the constructive and destructive responses to conflict
• Learn how to coach and support others working through conflict

‍Contact Us
If you have any queries, please email contact@akdsolutions.com or call us on +44(0)345 034 1105

"AKD Solutions always positively challenged us to think bigger and think differently, that is why we continue to work with them and have such a strong partnership. We always receive exceptional service from the team and the training solutions we create together never fail to win awards...... a great combination that always delivers a win win outcome!"
Gary Jackson, Group Director of Marketing Communications and Customer Success Mears

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We want to make a difference, not just in what we do but how we develop our people. Through AKD, we have been able to on board individuals and teams to our culture through conversation and fun, regardless of their geographical location, language and level in the organisation. Visionary and solution orientated, AKD understand our needs and are able to respond with ‘just the right’ solution every time.
Yvonne Villinger, Head of Global Talent and Cultural Transformation DB Schenker

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“What Akin and his team offer is very different to what many experience as part of a leadership development programme. Their focus is on experiential learning rather than typical theory and classroom-based training. AKD have partnered with us to challenge our approach and push the boundaries of our thinking to create and deliver a bespoke, innovative development programme for our leadership team. The results have been truly inspirational and have left a lasting impact on all participants.”
Alison Bell, HR Director MTR Elizabeth Line

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Conflict Resolution Training

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