Privacy Policy

The type of personal information we collect. 

We currently collect and process the following information during the course of our business activities with external customers and clients: 

• Personal identifiers, job titles and organisation, telephone and email contact details and characteristics.

In specific circumstances and in line with the requirements of the service we will also collect additional information including:

• Personal data revealing racial or ethnic origin; religious or philosophical beliefs; data concerning health; a person’s sex life; or sexual orientation.

‍How do we get personal information and why do we have it 

Some of the personal information we process is provided to us directly by individuals for one of the following reasons:

• Design and delivery of learning programmes
• Administration of courses (registers, course materials, feedback)
• Direct marketing of similar products and services
• when you contact us via our website or visit us at an event/exhibition

When we act as Data Processors

We also receive personal information indirectly, from organisations who commission us to deliver training or other services and the delivery of these services requires us to process personal data.

When we act as Data Processors or joint Data Processors with another organisation, we collectively ensure that we comply with the relevant obligations and responsibilities set out in the UK GDPR and DPA 2018.

Other organisations with whom we may jointly process Personal Data include: 

• Sheffield Hallam University 
• The Governance Forum‍

Sharing of Personal Data 

We use external data processors to deliver some of our services and therefore share specific information with them as necessary, these include: 

• Course check – delivery of feedback/surveys 
• Mailchimp – delivery of marketing campaigns  
• Zoho – delivery of Customer Relationship Management systems

Address: Unit 4, Daisy Business Park, 19-35 Sylvan Grove, London SE15 1PD
Phone Number:+44 (0)345 034 1105
E-mail: info@akdsolutions.com 

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