We need a great Client Services Executive!

Full time £25,000 pa Based in South East London What does being a Client Services Executive involve? Client Services Executives are responsible for ensuring that all commissioned assignments are smoothly executed. They bring together our Associates, Creatives and Suppliers to deliver stimulating learning experiences for our clients. Accounts vary greatly, in terms of the nature of work, the size of the clients and the geographical locations. You could be supporting the delivery of a ...

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Marketing and Communications Manager

We are looking for a Marketing & Communications Manager to help improve how we tell our story.  This position is a 4-month contract, for 3 days a week. This is a self-employed role. The contract value is £7,500. We are looking an all-rounder, but there will be a strong emphasis on digital marketing.  In the next few months, we need to strengthen our core message and communicate it far more effectively.  We need to pay particular attention to our website and brochure. We need some who ...

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Infographic: A Quick guide to giving your induction training ‘that spark’

First impressions count, take a look at our Infographic for some inspiration on how to create engaging and memorable induction training, you can download the PDF version here. ...

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Ideas to spark a great induction

Induction is a crucial opportunity to get new staff to fall in love with your brand. Therefore its design is crucial. Increasingly, our clients our clients are commissioning us to work on re-designing their induction experience. Here are some ideas to add spark to your induction training. 1) Ask the right questions There are 3 important questions you must ask when designing your ...

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How Not To Lose Customers!

Dining with a large group of friends in a restaurant, I discovered a short, coarse, black curly hair in my prawn curry.  You know the type….. I gingerly held the offending hair aloft so the waiter could inspect it too.  He disappeared towards the kitchens. Within seconds, the waiter returned with what he apparently regarded as the vital evidence ...

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Disabilities: The Hidden Agenda?

One morning as I stood in the crowded carriage I saw an expectant mother standing, so I gave her my seat. I was stunned when the next seat become available that a seemingly fit young man quickly grabbed it. Disapprovingly I thought, is this what we should expect of our young people? Then it occurred to me, had I made an assumption about him? Later ...

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The Oxymoron “Diversity”

One of the problems with diversity in the workplace is hypocrisy.  We ask people to bring their authentic selves to work and yet what is often meant is bring the parts of you that we are comfortable with and ...

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Exciting Opportunity: Apply to Become Our Client Relationship Executive

We have an exciting opportunity for an ambitious and high performing Client Relationship Executive. We have an ambitious vision is to build a global brand that is the reflex choice for customers who want innovative, engaging and challenging learning experiences. Our ethos is stimulating brilliance in people through transformational learning experiences.  We are currently building a team that can write the next chapters of this journey. As our Client Relationship Executive, you will ...

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Do’s and Don’ts of Resolving Conflict In the Workplace

Dealing with conflict in the workplace is never easy but it is a reality of working life, so how can you manage conflict for the best outcome for all concerned? Take a look at our Infographic for key tips on how to manage the inevitable conflict leaders face day to day, you can download the PDF version here.   Read More

Books We Love

To celebrate world book day 2016 we asked the team what books they love and why, here's what they said. Choosing one book is really difficult, so I'm going to choose 2. Firstly the Bible. It is the one book that has totally transformed my life, how I see and how perceive. Secondly, Outliers by Malcolm Gladwell ...

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