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Complacency is an extinguisher for the passion you have for a brand. How do you ensure your customers don’t cheat? 

Ti Amo reflects the passion we have for helping you create and maintain a great customer experience.   This programme uses the analogy of falling in love to explore the key stages of customer experience.

So you will go on a journey from “catch their eye” through to “keeping it fresh” at every stage linking it to the customer journey and empowering colleagues to understand simple but powerful changes they can influence.   This is a ½ day workshop for a maximum of 15 people.  

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