FAQ’s

General

Yes, all of our training solutions are designed to be adapt to your individual needs and requirements.

We can deliver our training solutions anywhere in the world where English is the business language spoken. Where this is not the case we may still be able to deliver as we work with a number of partners. Please get in touch to discuss your needs in more detail call +44 (0)845 519 3839 or complete our contact form.

Yes, you can ask for a specific facilitator to work on your project or deliver your course, however, we will always ensure that the identified facilitator is the right fit for your learning objectives and advise if this is not the case.

Yes, we offer aftercare support by both phone and email. If you need to contact a member of our team call +44 (0)845 519 3839 or complete our contact form.

4 weeks notice is preferable however, we are often able to accommodate shorter notice based on our availability.

Learning Maps

A Learning Map is an interactive training tool, developed around the concept of a board game used to facilitate engaging learning experience around topics such as customer experience, equality and inclusion and leadership. Our learning maps are 1 metre by 1 metre in size and include icons to help delegates navigate around the board, cards that include questions, case studies and scenarios and a large dice.

Yes. Our Learning Maps can be purchased on a licenced basis which means you can purchase the board and our train the trainers programme. In order to deliver using our Learning Maps, all trainers must successfully complete our train the trainers programme which last from 1-1.5 days depending on our joint assessment of the delegates training needs.

In addition to the upfront cost of the board and the train, the trainers programme you will also need to pay a yearly licence fee, this fee includes us updating the Learning Map cards and case studies to ensure they are up to date and relevant for your use.

Prices for our Learning Maps, train the trainers programme and licence fee are available upon request, for more information call +44 (0)345 034 1105 or complete our contact form here.

 

Sessions facilitated using our Learning Maps are incredibly flexible and can last from 2 hours up to a whole day. We tailor all our sessions to the needs of the client taking into consideration the learning objectives and the audience.

For our Learning Map workshops we recommend a minimum of 6 delegates and a maximum of 15 delegates to get the most out of the session. Delegates are split up into 2-3 teams.

When you purchase a Learning Map, you purchase the right to use the tool, the licence.  The licence fee allows you to continue to use the tool, as well as receiving any updates for the product and ongoing support.

At the anniversary of your licence fee renewal date, you can decide to discontinue the use of the Learning Map. If you do decide this the Learning Map will need to be returned to AKD.

If your organisation no longer has an Authorised User as a result of someone leaving the company you will need to make arrangements for new users to attend a train the trainer’s programme so that they can become Authorised User. Train the trainer’s programmes can be booked for a minimum of 4 participants and a maximum of 12 participants. For more information please contact us.

Our Learning Maps Currently Cover the following topics:

Click on the links above to learn more, we also offer bespoke Learning Maps designed to your specification find out more here.

Yes. We can customise our learning map so that they include your organisation’s branding, with questions and case studies tailored to you, as standard we tailor up to 25 questions. However, the level of customization depends on the needs of your organisation.

Call us on +44 (0)345 034 1105 to have a chat about what you are looking for and we can provide you with a quote for customising a Learning Map for your organisation. You can also submit an enquiry using our contact form.

 

Yes. Our Made to Measure Learning Maps are becoming increasingly popular. You can work with our team of training developers and board designers to create a Learning Map to your unique specification which includes not only the Learning Map but train the trainers support and a training manual as standard. We have created Made to Measure Learning Maps for a variety of purposes including corporate inductions; sharing organisational visions and values and communicating new value propositions.

For more information visit click here.

Yes, the price is quoted based on the number of questions you require. Call +44 (0)345 034 1105 to speak to a member of our team to obtain a quote and place your order.

On average it takes 4-6 weeks to customise a Learning Map, however, this does depend on your individual needs. At the start of each project we understand your needs and provide you with a project plan which details the timeline for delivery.

Yes, additional dice cost £5 each.

Yes, additional bags for your Learning Map cost £80 each.

On average it takes 8-12 weeks to develop a Made to Measure Learning Map, however, this does depend on your individual needs. At the start of each project, we seek to understand your needs and provide you with a project plan which details the timeline for delivery.

Our Learning Maps come with a 12-month guarantee, therefore, if they are delivered damaged or become damaged due to general wear and tear we will replace them. If you accidently damage the board we will replace this, however, an additional charge may be applicable.

Yes, every Learning Map has a facilitators manual included, each delegate that attends the train the trainers programme receives a manual, however if you require additional copies please call +44 (0)345 034 1105 to speak to a member of our team who will be happy to help you, you can also get in touch using our contact form.

No, we do not currently offer an open train the trainers course as most clients opt for a customised Learning Map.

Yes. We work with our translation suppliers to undertake the initial work and then we work with a client contact to quality assess the translation to ensure that it is culturally and grammatically accurate rather than simply a literal translation.

Yes, we are able to come and visit your organisation and deliver a demonstration of any of the Learning Map in our collection. This often works best when you have a number of key stakeholders from your organisation involved in the demonstration.

We now also provide demonstrations of how our Made to Measure design process works.

Call +44 (0)345 034 1105 to speak to a member of our team to arrange a demonstration or complete our contact form.

Yes. You can have your own Made to Measure Learning Map designed for your organisation induction. You can work with our team of training developers and board designers to create a Learning Map to your unique specification which includes not only the Learning Map but train the trainers support and a training manual as standard. We previously created a Made to Measure Learning Map for C&A’s induction based on their companies history and values, find out more here.

For more information on our Made to Measure, solutions click here.